Policies

The MPDirect.com web site is a registered trademark and copyright of MediaPower, Inc.

Our postal address is:

MediaPower, Inc.
60 York St.
Portland, ME 04101

Data Collection
In two areas of our site, we ask you to provide personal information. These areas include:

  • Checkout, where we ask for name, address, email, credit card and other information needed to complete your order.
  • eFlyer email submission, where we ask for email address to put you on a distribution list to receive special discounts and offers.

Once you’ve registered, you may click on “login” (at the top of any page) to edit or delete your personal information. All information relating to our customers are stored in a secure database.

Mailing Lists and Data Use
We aggregate email addresses of our visitors for the purpose of sharing discounts, sales, or special offers through our eFlyer program. We may also send you customer feedback surveys to obtain your input in making our site more efficient for our customers. Also, we may at times provide aggregate statistics about our online sales, traffic patterns and related site information to reputable third-party vendors for analysis to improve our site’s effectiveness, but these general statistics will not include personal identification information.

Typically, eFlyer emails are sent on a weekly basis. At the bottom of each eFlyer email there is an option to unsubscribe from the list. However, you can also email us at customerservice@mediapower.com to do so. When emailing the Customer Service address to be removed from a list, please include your first and last name and the exact spelling of the email you wish to remove.

Please allow about 1-2 weeks to update our lists.

Third Party
As a strict policy, MPDirect.com does not sell, trade, rent or otherwise share your email address with any other company or third party. From time to time we make portions of our customer postal mailing lists available to carefully screened companies. This may include your name and postal address, but never your email address.

If you supply us with your postal address online, you will only receive the information for which you provided us your address. By purchasing online, you are automatically added to our catalog mailing list. You may also receive periodic mailings from us with information on new products and services or upcoming events.

Use of “Cookies” on our site
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as welcoming you back to our site using your name and storing items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Access/Correction
You may update information or change your preferences related to your MPDirect.com account by accessing the Login section of the Web site with your e-mail account and password.

Online Safety and Security
You can rest assured that ordering online at MPDirect.com is safe. Our site uses the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to maintain a very high level of security. We guarantee that your credit card information will be safe when you place an order at mpdirect.com. This means that you’ll never have to pay any money related to unauthorized charges to your credit card account, if those charges result from a transaction at MPDirect.com. For more information on our online security, click Security.

Credit card fraud
If you’re ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With MPDirect.com, you’ll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you’ve placed on our secure server. For this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement.

Leave a Comment

You must be logged in to post a comment.